Insurers struggle to deliver seamless service across channels, shoppers turning to AI.Overall customer satisfaction with auto insurers held steady this year even as the market softened, with insurers’ inability to deliver seamless interactions across service channels emerging as the single biggest drag on satisfaction, according to the...
Home/News Feed/Lemonade launches affordable renters insurance in North Dakota starting at $5/monthLemonade, a tech-driven insurance company, has expanded...