Key takeawaysHaving an emergency plan, supplies and a thorough understanding of your home insurance policy will help you prepare for a natural disaster.Assessing property damage, documenting it and promptly filing a homeowners insurance claim are some potential key steps in the recovery process.Common...
Many insurers struggle to deliver a seamless digital experience, according to the J.D. Power 2023 U.S. Claims Digital Experience Study.Overall customer satisfaction is down to 854, on a 1,000-point scale, dropping three points from last year. Only 35% of customers said that the...
TAHOE CITY — There has been a bear breaking into a home in the Lake Tahoe area nearly every day of December, so far. It has people living in Tahoe City fearful the bears will return.CBS13 meteorologist Kristine Hanson's home in Tahoe City...