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Michigan UIA audit gives insight into issues during height of pandemic

An audit of the Michigan Unemployment Insurance Agency (UIA) has given some insight into some of the issues that happened during the height of the pandemic. The 126-page report that was released this week shows software issues and changes in processes that led...

Federal appeals court affirms bad faith jury verdict against insurer

A federal appeals court on Wednesday affirmed a $1.1 million bad faith jury verdict against an insurer over its...

Demotech Withdraws Financial Stability Ratings® for First Protective Insurance Company and Frontline Insurance Unlimited Company

COLUMBUS, Ohio, Jan. 5, 2023 /PRNewswire/ -- As of December 31, 2022, Demotech, Inc. has chosen to withdraw the Financial Stability Ratings® (FSRs) previously assigned to First Protective Insurance Company and Frontline Insurance Unlimited Company for commercial reasons. The rating withdrawals were not...

Identity Verification in Insurance: ID checks & Face Match

Policyholders prefer a digital style of interaction over a physical one. However, identity verification problems frequently stand out, which causes significant onboarding dropout rates. This blog article examines how to resolve this using an AI-powered verification method. According to a recent study, 44% of...