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Home My insurance says I owe nothing, so why is Quest My insurance says I owe nothing, so why is Quest

My insurance says I owe nothing, so why is Quest

Jan Burnett thinks her routine blood tests are behind her when she receives an explanation of benefits showing zero patient responsibility. But more than a year later, a collections notice arrived demanding payment for the same tests. Now she's caught in a bureaucratic nightmare between Quest Diagnostics, her insurance company, and a collections agency.
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