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Sullivan Insurance Group | Worcester Business Journal

Continuing to thrive in an ever changing industry

Sullivan Insurance Group is an independent, regional, full-service insurance and risk management firm headquartered in Worcester, Massachusetts. Since 1957 the agency has been providing insurance to businesses and individuals throughout New England. As the agency prospered, they partnered with two other agencies to utilize a cluster design model to create operating efficiencies in non-insurance related functions such as accounting and clerical positions. In 1991, the agencies merged into one company to become one of the largest, independent agencies in the region.

With a focus on nine core industries (construction, real estate, life sciences, wholesale, education, financial, manufacturing, technology, and non-profit organizations) they have the expertise and experience to customize a unique, affordable solution for almost any commercial enterprise. They have always been involved in the traditional industries like construction, education, and manufacturing, but have also been representing companies in cutting edge industries like life science and bio tech for the past three decades.

As a trusted partner, they are constantly expanding their capabilities to meet the growing needs of their customers. As the agency grew, insurance producers were recruited, trained, developed, and given the opportunity to create equity by building their businesses. They continue with their Recruit, Coach & Grow initiative and are committed to developing the next generation of insurance professionals.

“Our company and our industry thrive on a diverse group of people with skills and talents from a wide range of academic, athletic, artistic, and eclectic backgrounds. People who are willing to step outside their comfort zone, learn from the best, and actively engage with our tremendous client base to add value and help them make plays every day” says John T. Andreoli, MBA, CPCU, LIA, President and CEO of Sullivan Group.

Sullivan Group operates under a Values Based Management Model. At the very core are the organization’s shared values – what the company stands for and believes in. These shared values are the central beliefs and attitudes, including family values, independence, respect, commitment to excellence, honesty, integrity, and service to our community. The company structure, systems, staffing, style, staff, skills, and strategy are all interdependent, and together these factors determine the way they operate. This model has been embraced by the entire organization and has allowed them to thrive.

The agency is firmly ingrained in the Worcester community, so it was an easy decision to stay in Worcester when they outgrew their old location. Located at 1 Mercantile Street since 2015, they are right in the heart of the downtown resurgence. “We are proud of our local roots and have always been actively involved in a variety of community initiatives and non-profit organizations. The agency supports these financially, as well as through volunteering, coaching, or actively participating on their boards of directors. We are committed to our clients, our employees, our community, and to our own independence, “ says Andreoli.

Along with numerous accolades and awards within the insurance industry, Sullivan Group has been recognized and selected by the readers of the Worcester Business Journal as the Best Business Insurance Agency for the last eight years in a row!

In addition to their headquarters in Worcester, the agency also has locations in Needham and Orleans, MA. Their sister agency, Sullivan Benefits, handles Employee Benefits and is located in Marlborough, MA. For more information on Sullivan Group, visit www.sullivangroup.com and follow them on social media (LinkedIn and Facebook). 

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