In November 2024, Symetra Life Insurance Company (“Symetra”) filed a notice of data breach with the Attorney General of Massachusetts after discovering that an unauthorized party was able to log in to certain accounts with users’ personal information. In this notice, Symetra explains that the incident resulted in an unauthorized party being able to access consumers’ sensitive information, which includes their names, addresses, email addresses, dates of birth, account numbers and beneficiary information. Upon completing its investigation, Symetra began sending out data breach notification letters to all individuals whose information was affected by the recent data security incident.

If you received a data breach notification from Symetra Life Insurance Company, it is essential you understand what is at risk and what you can do about it. A data breach lawyer can help you learn more about how to protect yourself from becoming a victim of fraud or identity theft, as well as discuss your legal options following the Symetra Life Insurance Company data breach. For more information, please see our recent piece on the topic here.

What Caused the Data Breach Affecting Symetra Life Insurance Company?

The Symetra Life Insurance Company data breach was only recently announced, and more information is expected in the near future. However, Symetra’s filing with the Attorney General of Massachusetts provides some important information on what led up to the breach. According to this source, Symetra recently completed an investigation into a data security incident in which an unauthorized party was able to access certain user accounts between April 12, 2024 and September 10, 2024.

After learning about the incident, Symetra stopped all unauthorized access and then launched an investigation to learn more about what happened and what information may have been compromised. Through this investigation, Symetra confirmed that an unauthorized party used personal information obtained from outside of Symetra to log into certain customers’ Symetra accounts. This provided the unauthorized party with access to confidential information pertaining to affected customers.

After learning that sensitive consumer data was accessible to an unauthorized party, Symetra Life Insurance Company reviewed the compromised files to determine what information was leaked and which consumers were impacted. While the breached information varies depending on the individual, it may include your name, address, email address, date of birth, account number and information about beneficiaries, such as first name and last name.

In November 2024, Symetra Life Insurance Company sent out data breach letters to anyone who was affected by the recent data security incident. These letters should provide victims with a list of what information belonging to them was compromised.

More Information About Symetra Life Insurance Company

Symetra Life Insurance Company is a financial services and insurance company based out of Bellevue, Washington. Symetra offers a range of financial services, including insurance products, annuities and employee benefits packages. Symetra Life Insurance Company employs more than 2,500 people and generates approximately $2.3 billion in annual revenue.