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Customer Satisfaction With Digital Claims Declines Again: J.D. Power

New You can now listen to Insurance Journal articles!Customer satisfaction with insurers’ digital claims systems declined for the second consecutive year, according to a J.D. Power survey of auto and home policyholders. Mark Garrett, director of...

Florida lawyer explains impact of new property insurance law on homeowners

TAMPA, Fla. (WFLA) – The new property insurance law, passed during the special session, will impact all homeowners. 8 On Your Side has the five major takeaways from the special session. David Murray is an attorney who has been representing homeowners for 20 years. Do...

The state with the highest heating bill this winter may surprise you: It’s not Alaska

Canva The state with the highest heating bill this winter may surprise you: It’s not Alaska To explore how rising natural gas prices could affect U.S. households this winter, MoneyGeek analyzed data from the Energy Information Administration ...

Do Citizens policy holders have to get flood insurance?

TAMPA, Fla. (WFLA) – It’s supposed to be the state insurer of last resort, but more than a million Floridians rely on Citizens Property Insurance. In the wake of the new property insurance bill, major changes are coming for these policy holders. After insurance commissioner...