Genpact, an agentic and advanced technology solutions company, has announced the launch of the Genpact Insurance Policy Suite for commercial and specialty business insurance, a new solution created to reinvent insurance buying.

Part of Genpact’s Service-as-Agentic-Solutions™ portfolio, it offers autonomous, AI-powered workflows to help insurers remove repetitive administrative tasks, shorten cycle times, and acquire data-driven insights.

The Genpact Insurance Policy Suite orchestrates and executes underwriting support tasks, closing the gap between initial submission and the bind process.

It was designed for commercial and specialty insurance, and powered by Microsoft Azure AI Foundry Models and Azure Analytics Services.

Jinsook Han, Chief Strategy, Corporate Development & Global Agentic AI Officer at Genpact, said: “We designed the Genpact Insurance Policy Suite with underwriters in mind so they can focus on delivering faster quotes, building better broker relationships, and increasing submission-to-bind ratios.

“We understand how complex insurance processes and documentation can be, so we designed our solution with observability, audit trails, and role-based controls built in, giving carriers and underwriters better transparency and insights.”

The Genpact Insurance Policy Suite consists of four modules, each with a network of specialized AI agents that classifies, extracts, and summarizes data to enhance touchless processing, detect anomalies, and rank risk to speed up decision-making and quote generation.

According to Genpact, organisations adopting the suit can expect higher underwriting capacity with up to 90% touchless submission clearance, and improve working capital, with up to 50% lower costs.

Companies can also expect 75% reduction from existing manual cycle times, leading to faster speed-to-market.

“Genpact expands its industry footprint with the launch of the Genpact Insurance Policy Suite – another agentic AI product proof point that takes advantage of the robust capabilities of Microsoft’s Azure AI stack,” said Hemanth Sundararaj, Global Financial Services Industry Solution Sales Leader at Microsoft.

Concluding: “By using Azure AI Foundry Agent Service and Azure AI Content Understanding with Genpact’s insurance expertise and in-depth knowledge of the pre-bind process, the Genpact Insurance Policy Suite will help carriers securely accelerate cycle times, improve business performance, and enhance the experience of all stakeholders.”